Refund policy

 

Returns

We will accept returned or unwanted goods at our discretion within 14 days and at the customers own expense.

For hygiene reasons, mattresses cannot, under any circumstances, be returned.

We are unable to refund or exchange damaged or imperfect goods where imperfections were identified to you prior to purchase.

 

• Do we accept any exchanges?
  • Not on special orders or mattresses under any circumstances . On other goods within 14 days , the product should be unopened and in original packaging.

 

• Do we charge any restocking fee?
  • No , but returns are at the customers expense,  unopened and in original packaging

 

• Refund processing time? 
  • It takes 2-3 business days for customer to receive their refund